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10th September 2019

A new homelessness service will be set up in the Vale

BY: Matt Discombe Local Democracy Reporter

A new service for people facing homelessness will be launched in the Vale of Glamorgan.

A ‘one stop shop’ will deliver support services to people who need support with housing, including those who are homeless or threatened with homelessness.

The services would be delivered from a “centrally based office” in the Vale of Glamorgan, and people would be able to ‘drop in’ to the one stop shop for support.

Satellite services would also be provided across the Vale.

Vale of Glamorgan Council’s cabinet agreed to the new service on September 9, and to invite bids for organisations to run the service.

A council report says: “Service users will be able to ‘drop in’ to the one stop shop for support, which could potentially allow for the delivery of group courses, as well as hosting other appropriate, related services.

“In addition, the service will provide outreach support, for example, accompanying service users to appointments.

“The service will be able to provide support on demand, reducing waiting times and providing a more early intervention, preventative service.

“It will also help to protect the most vulnerable service users if funding is reduced in the future by providing more efficient, targeted services.”

The one stop shop hours would operate as a minimum over six days a week and away from the traditional 9-5pm.

The new service is expected to cost £350,000 per year, and will be funded by Welsh Government cash.

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