Barclays Bank has announced the closure of two branches in the Vale of Glamorgan, as over counter transaction continue to decline.
Branches in Penarth and Cowbridge are set to close on Friday 27th August, along with a number of branches across the United Kingdom.
In a letter addressing the main reasons for closing the branches, the bank said “The number of counter transactions has gone down in the previous 24 months, and additionally 84% of our branch customers also use other ways to do their banking such as online and by telephone.”
“Customers using other ways to do their banking has increased by 11% since 2015. In the past 12 months, 28% of this branch’s customers have been using nearby branches. “
In terms of the Penarth, branch Barclays has identified that only 84 customers use it exclusively for their banking.
Cllr Mark Wilson, who represents the Stanwell ward said the announcement was “Very sad news” stating that he would be “contacting Barclays Bank and lobbying them to see if they reverse their decision”
Vale of Glamorgan MP Alun Cairns said the closure of the Cowbridge branch will have a “major impact on the High Street as we come out of the covid challenges.”
“There are many customers who don’t use online banking, who depend on the branch for their day-to-day banking facilities, as well as the businesses who need to bank cash on a regular basis.”
“I plan to get in touch with the directors to highlight the concerns that the community no doubt will express.”
When the branches in Cowbridge and Penarth close, the nearest will be in Cardiff City Centre (St David’s Shopping Centre), Roath Park (Wellfield Road) or Bridgend (Dunraven Place), although residents will still be able to bank at the local Post Office, and via online banking and the Barclays app.